Privacy policy

March 4th, 2025

Lucky Sake AG (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy briefly outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect
Personal Data: Such as your name, email address, billing/shipping information, and payment details, when you place an order or fill out a form.
Usage Data: Such as IP address, browser type, and browsing patterns, to improve our website and user experience.
2. How We Use Your Information
Order Fulfillment: To process and ship orders and provide order confirmations.
Customer Support: To respond to inquiries and provide assistance.
Marketing: To send updates or promotional offers if you opt in. You can unsubscribe at any time.
Website Improvement: To analyze website performance and user behavior.
3. Sharing Your Information
Service Providers: We may share information with third parties who perform services on our behalf (e.g., payment processors, shipping partners).
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
4. Cookies and Tracking
We use cookies and similar technologies to provide a personalized experience, analyze traffic, and enhance site functionality. You can modify your browser settings to decline cookies if you prefer.

5. Data Security
We use commercially reasonable safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

6. International Transfers
Your information may be transferred to and stored on servers located in different countries, subject to local regulations regarding data protection.

7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Please contact us at flow@heavensake.com to exercise these rights.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes become effective immediately upon posting. Continued use of our services indicates your acceptance of the updated policy.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:

Lucky Sake AG
Grabenstrasse 9, CH-6340 Baar, Switzerland
flow@heavensake.com

By using our website or placing an order, you acknowledge that you have read and agree to this Privacy Policy.